Volkswagen Singapore celebrates 10 years of success
31 Mar 2017|4,633 views
Volkswagen Group Singapore celebrates its 10th anniversary today with the launch of a five-year warranty programme for its customers. 2017 marks a decade of the company's presence in Singapore as the sole importer and retailer of the Volkswagen brand. Volkswagen remains the only car brand in Singapore to manage its retail business directly.
The brand's success in the past 10 years demonstrates the significance of building trust and long-lasting relationships with customers, based on the Group's vision of a car for everyone, and an answer for every need. The direct dealership format means that customer feedback is regularly reviewed, and solutions are always customised to their needs. This ensures that customers enjoy a great experience, both with the products and aftersales.
From 1st April 2017, Volkswagen owners will enjoy comprehensive warranty coverage for five years (subject to a mileage cap of 100,000km) and free servicing in the first three years (subject to a mileage cap of 45,000km). More than anything, the five-year warranty programme demonstrates the commitment from Volkswagen Group Singapore to drive customer delight and promise to make the customer ownership journey a seamless one.
"In these 10 years, Volkswagen has always been among the top 10 brands in Singapore," said Mr. Ricky Tay, Managing Director of Volkswagen Group Singapore. "We are honoured to be the people's choice, and thank our customers for their tremendous support throughout the decade and beyond."
The five-year warranty programme was launched at the brand's anniversary celebrations on 31st March 2017. Owners of Volkswagen vehicles aged less than 36 months and with a mileage of less than 100,000km can upgrade to the five-year warranty programme for a nominal fee of $3,400 to $4,200.
At the same time, Volkswagen Group Singapore also promises service appointments within three days, Express Friday, two-year parts warranty, low ownership costs, as well as ownership perks and privileges.
During the anniversary event, Volkswagen Goup Singapore also announced that it will report to Porsche Holding Salzburg (PHS), a 100 percent-owned subsidiary of Volkswagen AG with effect from 1st April 2017.
PHS is a retail arm of Volkswagen AG, contributing its decades of know-how in automotive retail to the Volkswagen Group globally. PHS will strengthen Volkswagen Group Singapore for greater success through improved efficiency, quality service, workflow and processes.
Chief Executive Officer of PHS, Mr. Alain Favey said, "We look forward to continuing this journey with Volkswagen Group Singapore, in the world's most exciting and challenging car market. By sharing our expertise in automotive retail, customers here will benefit from even better service and efficiency during their car ownership with Volkswagen. I look forward to contributing to an even stronger Volkswagen here in Singapore in the years ahead."
The public is invited to join in the anniversary celebrations at the Volkswagen showroom at 247 Alexandra Road over the weekend of 1st and 2nd April 2017. Exciting deals will be offered on the full range of Volkswagen models.
Volkswagen Group Singapore celebrates its 10th anniversary today with the launch of a five-year warranty programme for its customers. 2017 marks a decade of the company's presence in Singapore as the sole importer and retailer of the Volkswagen brand. Volkswagen remains the only car brand in Singapore to manage its retail business directly.
The brand's success in the past 10 years demonstrates the significance of building trust and long-lasting relationships with customers, based on the Group's vision of a car for everyone, and an answer for every need. The direct dealership format means that customer feedback is regularly reviewed, and solutions are always customised to their needs. This ensures that customers enjoy a great experience, both with the products and aftersales.
From 1st April 2017, Volkswagen owners will enjoy comprehensive warranty coverage for five years (subject to a mileage cap of 100,000km) and free servicing in the first three years (subject to a mileage cap of 45,000km). More than anything, the five-year warranty programme demonstrates the commitment from Volkswagen Group Singapore to drive customer delight and promise to make the customer ownership journey a seamless one.
"In these 10 years, Volkswagen has always been among the top 10 brands in Singapore," said Mr. Ricky Tay, Managing Director of Volkswagen Group Singapore. "We are honoured to be the people's choice, and thank our customers for their tremendous support throughout the decade and beyond."
The five-year warranty programme was launched at the brand's anniversary celebrations on 31st March 2017. Owners of Volkswagen vehicles aged less than 36 months and with a mileage of less than 100,000km can upgrade to the five-year warranty programme for a nominal fee of $3,400 to $4,200.
At the same time, Volkswagen Group Singapore also promises service appointments within three days, Express Friday, two-year parts warranty, low ownership costs, as well as ownership perks and privileges.
During the anniversary event, Volkswagen Goup Singapore also announced that it will report to Porsche Holding Salzburg (PHS), a 100 percent-owned subsidiary of Volkswagen AG with effect from 1st April 2017.
PHS is a retail arm of Volkswagen AG, contributing its decades of know-how in automotive retail to the Volkswagen Group globally. PHS will strengthen Volkswagen Group Singapore for greater success through improved efficiency, quality service, workflow and processes.
Chief Executive Officer of PHS, Mr. Alain Favey said, "We look forward to continuing this journey with Volkswagen Group Singapore, in the world's most exciting and challenging car market. By sharing our expertise in automotive retail, customers here will benefit from even better service and efficiency during their car ownership with Volkswagen. I look forward to contributing to an even stronger Volkswagen here in Singapore in the years ahead."
The public is invited to join in the anniversary celebrations at the Volkswagen showroom at 247 Alexandra Road over the weekend of 1st and 2nd April 2017. Exciting deals will be offered on the full range of Volkswagen models.
Latest COE Prices
April 2024 | 2nd BIDDING
NEXT TENDER: 08 May 2024
CAT A$94,010
CAT B$102,001
CAT C$68,502
CAT E$103,249
View Full Results Thank You For Your Subscription.