Tribecar Pte Ltd is a community-driven car sharing provider in Singapore. They offer car-sharing services with the largest network of 600 locations and a broad range of fleet at competitive rates with no hidden fees. Tribecar aims to provide an unparalleled combination of affordability, convenience, and flexibility to their customer. Here you can opt for hourly and daily car sharing, which can easily meet your personal need. Booking a car from them is a breeze - Simply follow the instructions on their website and you're good to go!
Overpriced rental for Toyota vios to Malaysia (carousell cheaper). Customer service hotline will cut off automatically and will never get through. They penalised customers as if they were law enforcers, mostly old second-hand cars, no grace period for pickup and return, Getgo backend tech is better. Adrian Lee, all your marketing efforts down the drain. You better check out how your customer servi... Read More »
Poor service and unreliable TRIBECAR
- Extremely poor customer service.
- Can't be trusted - raised multiple feedback on aircon not working and still do not fix
- Continue to rent out a damaged car (one side having big dent and petrol cover damaged)
- Wrongly charged fuel penalty despite 6ltr petrol pumped receipt provided
- Can't escalate to anyone for refund as staff on phone, chats and emails are simply giving scripted reply... Read More »
Poor customer service/relations.
I had my account and credits transferred from CarClub (over $600; Indefinite period) to TribeCar when CarClub was bought over. A rather generic email was sent months later by CarClub saying that my account is on trial, and asking me to put in a $100 refundable deposit, so I thought it (the trial) didn't apply to me. A few months later, my account with TribeCar was invalidated and the $600 home. Tr... Read More »
Ok, but...
Tribecar advertises themselves as a community-driven car rental company. However, they seem to always forget that they are still a company providing services to paying customers, going as far as to shaming their own members in the FB users group post for providing falsehoods.
By all means address the falsehoods, but why tag your customers and shame them?
Fuel policy is to return the car with... Read More »
Tribecar Pte Ltd
